PRIVACY POLICY
As the majority of visitors to exams.ie are young adults, we take the privacy of our visitors very seriously. Our Privacy Policy, as described below, reflects this stance in a transparent manner.
Anyone who uses this website, be they visitors or otherwise, will herein be referred to as users.
Data can be collected from users in various different ways, each of which is outlined and described in the policy below.
By using this website, a user agrees with this policy as described.
When making any purchase on this website, a user provides us with the following information:
1) Email address
This email address will be used only for the following reasons:
- to send the user a confirmation email that an order was successful.
- to be used as a “username” when logging in.
- to send the user details about their personal webpage after their first grind.
- to send the user a link to join each grind that they have booked.
- to respond to any messages that a user has sent to us.
- to inform a member about any substantial updates to the website.
- to inform a member about any substantial changes to either the Terms and Conditions or the Privacy Policy herein discussed.
This email address is not used for any other purpose and is not shared externally (unless we are legally obligated to do so).
2) Payment details
This is requested only so that the order may be processed.
Payment details are processed securely by an external payment provider (Stripe) and are never stored on our servers.
When making a payment on our website, users are therefore instead bound by the Privacy Policy of the corresponding payment provider (Stripe), of which we are in no way affiliated.
When accessing the website through a browser, data may be collected in various forms, including a user’s IP address, browser type and version, the time spent on the website and other diagnostic data.
- to address any technical difficulties that a user may be having.
- to ensure that a user is not breaking the Terms & Conditions of the website.
- to improve the user experience on the website.
This data is not used for any other purpose and is not shared externally (unless we are legally obligated to do so).
When a user contact us, the user may send us media, typically in the form of images or screenshots. This media is used only to answer any questions relating to that media. Such media is not used for any other purpose and is not shared externally (unless we are legally obligated to do so).
When booking a grind or class, that grind or class may be recorded. For the sake of student privacy, the student themselves, be it their face or voice, is not captured during a recording. Instead, the recording will consist only of the teacher and their screen.
Such recordings are not used for any other purpose and are not shared externally (unless we are legally obligated to do so). Users are also entitled to request that this recording be removed from our website at any point.
Various types of cookies may be used as a user navigates our website, including cookies associated with security and user preferences.
Details about these cookies can be found in our Cookie Policy.
Such data is retained indefinitely unless a user requests otherwise.
As the server of this website is located in the EU, and as this website is targeted primarily at an EU audience, the data of users is protected according to the General Data Protection Regulation (GDPR).
- the right to access, update or to delete their data.
- the right to be provided with a copy of their data.
- the right to have any inaccurate or incomplete data rectified.
- the right to object to the processing of their data.
- the right to withdraw their consent at any time in such cases when this website relies on their consent to process their data.
- the right to complain to a Data Protection Authority about the collection and use of their data on this website.
Any such requests can be made by sending an email to [email protected]. Identity verification may be required for some requests.
